Sleep Expert Sales - In-Store Experience & Uncapped Commission

Mattress Firm Inc.; Northbrook (IL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical plans

Dental plans

Prescription plans

Vision plans

Employee discounts

On-demand pay

Uncapped commission

Career growth opportunities

Life resources

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience, acting as a trusted sleep authority and recommending best-in-class products.

You will execute selling programs with digital tools and support a seamless omnichannel environment, while building strong relationships and guiding customers from purchase through delivery.

This role requires the ability to lift 50+ pounds and a commitment to diversity and customer focus.

Qualifications

• Strong customer service skills.
• Able to lift 50 pounds.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Elevate in-store customer experience as a trusted sleep authority.
• Execute Mattress Firm selling programs using digital tools and support omnichannel experience.
• Maintain relationships with customers during and after purchase, including delivery reminders and issue resolution.
• Maintain awareness of competitors and market offerings to support sales.

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store customer experience, acting as a trusted sleep authority and recommending best-in-class products.

You will execute selling programs with digital tools and support a seamless omnichannel environment, while building strong relationships and guiding customers from purchase through delivery.

This role requires the ability to lift 50+ pounds and a commitment to diversity and customer focus.