Sleep Expert - Sales

Mattress Firm; Phoenix (AZ); On-site; USD 56,000 - 66,000; Full time

Benefits offered by this job

Career growth opportunities

401(k) with employer matching

Medical, dental, prescription, and vision plans

Employee discounts on products

Job summary

A leading sleep products retailer is seeking a Sleep Expert in Phoenix, AZ, to create a compelling in-store experience for customers. In this role, you will be responsible for building strong customer relationships and driving sales performance. This position offers competitive pay and extensive benefits, including career growth opportunities and 401(k) matching.

Qualifications

• Ability to lift, push, or pull 50+ pounds.
• Strong communication and relationship-building skills.
• Demonstrated sales performance proficiency.

Responsibilities

• Cultivate strong relationships with customers.
• Provide product and sleep knowledge to enhance customer experience.
• Drive individual sales while supporting company initiatives.

Skills

Customer relationship cultivation

Product knowledge

Sales performance

Technical skills

Job description

Sleep Expert - Sales at Mattress Firm

The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Experts will execute Mattress Firm selling programs with the use of digital tools and support a seamless omnichannel experience to create a compelling and engaging environment that puts the customer at the center.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation

Competitive pay range of $56,000 - $66,000 per year depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.

EOE/Vet/Disability

Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail

Now don’t fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Mattress Firm is accepting applications until: 10/31/2025.

Diversity is encouraged. Mattress Firm is committed to maintaining a non-discriminatory work environment.