Sleep Expert & In-Store Sleep Advisor

Mattress Firm; Millsboro (DE); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

401(k) with employer matching

Mental health resources

Medical, dental, prescription, and视ion

Job summary

Mattress Firm is looking for Sleep Experts to elevate the customer's in-store experience by being trusted sleep authorities and offering best-in-class products. You will help customers find their dream mattress and improve their sleep, engaging them with helpful demonstrations and personalized recommendations.

Join a team with uncapped commissions, a 401(k) match, and comprehensive benefits. You’ll support omnichannel selling through digital tools, nurture relationships, handle after-purchase

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Job description

Mattress Firm is looking for Sleep Experts to elevate the customer's in-store experience by being trusted sleep authorities and offering best-in-class products. You will help customers find their dream mattress and improve their sleep, engaging them with helpful demonstrations and personalized recommendations.

Join a team with uncapped commissions, a 401(k) match, and comprehensive benefits. You’ll support omnichannel selling through digital tools, nurture relationships, handle after-purchase