Sleep Expert - In-Store Sales with Uncapped Commissions

Mattress Firm Inc.; Concord (NH); On-site; USD 77,000 - 94,000; Full time

Benefits offered by this job

401(k) with employer matching

Employee discounts on sleep products

Get paid on-demand

Job summary

Mattress Firm Inc. Sleep Expert - Sales will elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress and accessories.

You will use digital tools and support an omnichannel approach to create a welcoming, customer-centered environment. Responsibilities include building relationships, sharing product knowledge, driving sales performance, and supporting company initiatives while following up after delivery.

Qualifications

• Provide excellent customer service and understand client needs.
• Demonstrate product knowledge to match customers with the right mattress.
• Explain financing and warranty options to customers.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Assist customers in selecting mattresses and accessories.
• Process sales and manage follow-up delivery reminders.
• Leverage omnichannel tools to support the customer journey.

Skills

Customer service

Sales

Product knowledge

Tools

POS system

Digital tools

Job description

Mattress Firm Inc. Sleep Expert - Sales will elevate the in-store experience by acting as a trusted sleep authority and helping customers find the right mattress and accessories.

You will use digital tools and support an omnichannel approach to create a welcoming, customer-centered environment. Responsibilities include building relationships, sharing product knowledge, driving sales performance, and supporting company initiatives while following up after delivery.