Sleep Expert: High-Impact Sales & Uncapped Commissions

Mattress Firm Inc.; Chesapeake (VA); On-site; USD 49,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Medical, dental, vision plans

Employee discounts on sleep products

Mental health resources

On-the-job training

Job summary

Mattress Firm Inc. is hiring a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and product knowledge resource.

You will assist customers with selecting the right mattress, leverage digital tools, and support a seamless omnichannel experience to place the customer at the center. The role emphasizes building lasting customer relationships, driving personal sales, and staying informed about competitors.

Responsibilities

• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase (resolve issues, send delivery reminders).
• Maintain awareness of competitors and advertising offers.
• Leverage social media to positively impact brand awareness and sales.

Skills

Customer service

Communication

Job description

Mattress Firm Inc. is hiring a Sleep Expert to elevate the in-store experience by acting as a trusted sleep authority and product knowledge resource.

You will assist customers with selecting the right mattress, leverage digital tools, and support a seamless omnichannel experience to place the customer at the center. The role emphasizes building lasting customer relationships, driving personal sales, and staying informed about competitors.