Sleep Expert - High-Earning In-Store Sleep Advisor

Mattress Firm; Buckeye (AZ); On-site; USD 59,000 - 71,000; Full time

Benefits offered by this job

401(k) with employer matching

Base pay or uncapped commission

Get paid on-demand

Employee discounts on mattresses and睡具

Job summary

Mattress Firm is seeking Sleep Experts to elevate the customer’s in-store experience, acting as trusted sleep authorities and guiding customers to the right mattress.

You will use digital tools and support a seamless omnichannel experience, creating a compelling store environment centered on the customer and their sleep goals. This role offers uncapped commissions and opportunities for growth within a national retailer.

Qualifications

• Strong selling skills with ability to meet sales KPIs.
• Excellent communication and customer service.
• Ability to lift 50+ pounds.
• Willingness to work flexible retail hours.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.
• Lift, push, or pull 50+ pounds.

Skills

Sales skills

Customer service

Product knowledge

Relationship building

Communication

Job description

Mattress Firm is seeking Sleep Experts to elevate the customer’s in-store experience, acting as trusted sleep authorities and guiding customers to the right mattress.

You will use digital tools and support a seamless omnichannel experience, creating a compelling store environment centered on the customer and their sleep goals. This role offers uncapped commissions and opportunities for growth within a national retailer.