Sleep Expert: High-Earning, Customer-First Sales

Mattress Firm Inc.; Bossier City (LA); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision plans

Employee discounts on products

Job summary

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress and accessories. You’ll execute selling programs using digital tools and contribute to a seamless omnichannel experience.

The role emphasizes product knowledge, relationship building, and achievement of sales KPIs, with uncapped commissions and a comprehensive benefits package.

Qualifications

• Customer-focused sales experience preferred.
• Ability to explain product features and benefits.
• Deliver exceptional in-store customer experiences.

Responsibilities

• Elevate the in-store experience as a trusted sleep expert.
• Utilize digital tools to support omnichannel selling.
• Build strong customer relationships and follow up post-purchase.
• Drive sales and KPIs while upholding company values.
• Monitor competition and industry promotions.
• Leverage social media to boost brand awareness and sales.
• Assist with lifting 50+ pounds.

Skills

Sales experience

Customer service

Product knowledge

Omnichannel selling

Relationship building

Tools

Digital tools

Job description

Mattress Firm is seeking a Sleep Expert to enhance the in-store experience by acting as a trusted sleep authority and guiding customers to the right mattress and accessories. You’ll execute selling programs using digital tools and contribute to a seamless omnichannel experience.

The role emphasizes product knowledge, relationship building, and achievement of sales KPIs, with uncapped commissions and a comprehensive benefits package.