Sleep Expert: In-Store Authority with Uncapped Earnings

Mattress Firm Inc.; Grapevine (TX); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Career growth

401(k) match

Health benefits

Employee discounts

On-the-job training

Job summary

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the best mattress solutions.

You will use product knowledge to match customers with the right sleep setup and participate in omnichannel sales initiatives. You will drive personal sales performance, maintain relationships after purchase, and work within a team that values service, integrity, and a customer-first mindset.

Qualifications

• Strong sales focus and ability to drive performance KPIs.
• Excellent communication and relationship-building with customers.
• Knowledge of mattresses and sleep products to guide recommendations.

Responsibilities

• Elevate the in-store experience by acting as a trusted sleep authority.
• Provide product knowledge and guidance to customers.
• Drive personal sales and KPIs while upholding company values.
• Maintain post-purchase relationships and resolve issues as needed.
• Support omnichannel sales through in-store and digital tools.

Skills

Sales

Customer service

Product knowledge

Omnichannel experience

Job description

Mattress Firm Inc. is seeking a Sleep Expert to elevate the in-store experience by serving as a trusted sleep authority and guiding customers to the best mattress solutions.

You will use product knowledge to match customers with the right sleep setup and participate in omnichannel sales initiatives. You will drive personal sales performance, maintain relationships after purchase, and work within a team that values service, integrity, and a customer-first mindset.