Sleep Expert: Dream Mattress Advisor with Uncapped Pay

Mattress Firm Inc.; Athens (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Employee discounts on products

Pay on-demand or uncapped commission

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You’ll guide customers to the right mattresses, share product knowledge, and drive sales through uncapped commissions and company programs.

This role emphasizes customer relationships, timely delivery reminders, and awareness of competing offers while leveraging social media to boost brand presence. Competitive pay ranges apply.

Qualifications

• Retail sales experience preferred.
• Excellent communication and interpersonal skills.
• Ability to lift 50+ pounds as part of daily duties.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Elevate the customer in-store experience as a trusted sleep authority.
• Provide technical and product knowledge to customers and act as SME.
• Drive sales performance and KPIs while upholding company values.
• Maintain relationships with customers during and after purchase and handle delivery reminders.
• Monitor competitors and leverage social media to boost brand awareness.

Skills

Customer service

Sales skills

Communication

Product knowledge

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You’ll guide customers to the right mattresses, share product knowledge, and drive sales through uncapped commissions and company programs.

This role emphasizes customer relationships, timely delivery reminders, and awareness of competing offers while leveraging social media to boost brand presence. Competitive pay ranges apply.