Sleep Advisor: Uncapped Commission & 401(k) Match

Mattress Firm; San Antonio (TX); On-site; USD 75,000 - 92,000; Full time

Benefits offered by this job

401(k) with employer matching

Get paid on-demand

Medical, dental, vision plans

Mental health and life resources

Employee discounts on products

Job summary

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You will guide customers to the right mattresses using product knowledge and digital tools, while maintaining relationships pre- and post-purchase.

This role emphasizes an engaging omnichannel environment and strong sales performance. Base pay with uncapped commission opportunities is available, plus benefits and career growth.

Qualifications

• Strong customer service and sales skills.
• Ability to explain product knowledge to customers.
• Ability to build and maintain customer relationships.
• Comfort using digital tools to support sales and omnichannel experience.

Responsibilities

• Create an environment where the customer is the focus by cultivating relationships.
• Provide technical and product knowledge information to customers and act as a subject matter expert.
• Drive sales performance and KPIs while upholding company values.
• Maintain customer relationships during and after purchase and follow up on deliveries.
• Maintain awareness of competitive offerings and services.
• Use social media to support brand awareness and sales.
• Lift, push, or pull 50+ pounds.

Skills

Relationship building

Product knowledge

Sales performance

KPIs

Customer relationship management

Omnichannel experience

Tools

Digital tools

Job description

Mattress Firm is seeking Sleep Experts to elevate the in-store experience by acting as trusted sleep authorities. You will guide customers to the right mattresses using product knowledge and digital tools, while maintaining relationships pre- and post-purchase.

This role emphasizes an engaging omnichannel environment and strong sales performance. Base pay with uncapped commission opportunities is available, plus benefits and career growth.