Slate CRM Analyst: Optimize Student Experience & Automation

Purdue University; West Lafayette (IN); Hybrid; USD 65,000 - 75,000; Full time

Job summary

Purdue University’s Enrollment Management Strategic Communications and Initiatives team seeks a CRM Analyst to design, build, maintain, and optimize Technsolutions Slate and related processes supporting the student experience.

You’ll ensure data integrity, troubleshoot challenges, document integrations, and collaborate across Enrollment Management, Purdue IT, and academic colleges to translate business needs into effective technical solutions.

Qualifications

• Bachelor’s degree and at least four years of relevant experience.
• Hands-on experience with Technolutions Slate CRM.
• Experience in higher education admissions/enrollment management.
• Knowledge of admissions operations and supporting processes.
• Experience configuring, maintaining, and troubleshooting CRM functionality.

Responsibilities

• Design, build, maintain, and enhance Slate functionality.
• Ensure data accuracy and integrity across university systems.
• Troubleshoot technical challenges and document processes.
• Collaborate with Enrollment Management, Purdue IT, and colleges to translate needs into technical solutions.
• Identify opportunities to improve operational efficiency and student experience.

Skills

Project management

Business process analysis

Troubleshooting

Data accuracy

Technical translation

Independent problem solving

Communication

Collaboration

Education

Bachelor's degree

Tools

Technolutions Slate CRM

Job description

Purdue University’s Enrollment Management Strategic Communications and Initiatives team seeks a CRM Analyst to design, build, maintain, and optimize Technsolutions Slate and related processes supporting the student experience.

You’ll ensure data integrity, troubleshoot challenges, document integrations, and collaborate across Enrollment Management, Purdue IT, and academic colleges to translate business needs into effective technical solutions.