Skip Trace Specialist: Data-Driven Recovery

OPENLANE; Carmel (IN); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401K with company match

Vacation & sick time

Maternity/paternity leave

Disability & life insurance

Employee assistance program

Volunteer day

Tuition reimbursement

Career advancement opportunities

Job summary

OPENLANE is seeking a Skip Trace Coordinator to coordinate and administer investigative methods to locate debtors and collateral. The role blends online research with phone outreach and requires professionalism and integrity.

Reporting to the Skip Trace Manager, you will manage accounts, maintain vendor relationships, generate production reports, and support client communications while ensuring compliance with applicable laws.

Qualifications

• High School Diploma or equivalent is required.
• 1–3 years skip trace experience preferred.
• 1–3 years repossession or collections experience preferred.
• Adheres to GLB and FDCPA compliance guidelines.

Responsibilities

• Coordinate and administer skip trace methods to locate debtors and collateral.
• Assist daily skip trace activities per department standards.
• Maintain inventory of accounts and provide updates to clients and PAR management.
• Research new databases to enhance investigative activities and results.
• Maintain current and new vendor contracts and relationships.
• Review vendor effectiveness and propose changes to management.
• Prepare daily production reports and communicate results.
• Develop relationships with recovery vendors and work in a team or independently.

Skills

Excellent time management

Written communication

Organizational skills

Google apps knowledge

Compliance awareness

Education

High School Diploma or equivalent

Job description

OPENLANE is seeking a Skip Trace Coordinator to coordinate and administer investigative methods to locate debtors and collateral. The role blends online research with phone outreach and requires professionalism and integrity.

Reporting to the Skip Trace Manager, you will manage accounts, maintain vendor relationships, generate production reports, and support client communications while ensuring compliance with applicable laws.