Loss Prevention Associate (Fully Remote)

Lendbuzz; United States; Remote; USD 30,000 - 36,000; Full time

Benefits offered by this job

Remote role

Competitive hourly pay

Job summary

Lendbuzz is seeking a motivated collections specialist to manage outbound calls and inbound inquiries for delinquent auto loans. This remote role requires clear communication, attention to detail, and a customer-focused mindset. You will perform skip tracing, review accounts for repossession and legal actions, set up payments, and document notes to keep files accurate and compliant.

Spanish and English proficiency is a plus. This remote U.S.

Qualifications

• At least one year of collections experience in a call center environment, with auto collections preferred.
• Proficiency in Spanish and English is preferred, along with skip trace experience.

Responsibilities

• Make outbound collection contacts and service inbound calls regarding delinquent auto loan accounts.
• Set up one-time and recurring payments, maintain accurate notes, and send client notices.
• Perform skip tracing, review accounts for repossession and legal actions, and support collection efforts.

Job description

• Make outbound collection contacts and service inbound calls regarding delinquent auto loan accounts.
• Set up one-time and recurring payments, maintain accurate notes, and send client notices.
• Perform skip tracing, review accounts for repossession and legal actions, and support collection efforts.

Requirements:

• At least one year of collections experience in a call center environment, with auto collections preferred.
• Proficiency in Spanish and English is preferred, along with skip trace experience.
• Strong customer communication, organizational skills, integrity, and teamwork.

Compensation & Culture:

• Pay ranges from $22 to $26 per hour for this remote role.
• Lendbuzz believes diversity is a competitive advantage and embeds compassion, simplicity, honesty, and transparency in its work.
• Background checks are conducted after an offer is accepted.

Lendbuzz develops innovative technologies that provide underserved and overlooked borrowers with better access to credit. The company values diversity, compassion, simplicity, honesty, and transparency, fostering a culture of independent and critical thinking.