Skincare Sales & Service Associate — Flexible Schedule + Commission

Heyday; Kirkland (WA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Flexible schedule

Competitive hourly wage

Membership and product commission

Discounted facials

Friends & Family Discount on Services

35% Product Discount

Training and growth opportunities

Job summary

Heyday in Kirkland, WA seeks a guest-centric team member to deliver outstanding service in a fast-paced skincare retail environment. You will engage guests, recommend products, and support seamless check-ins and check-outs while maintaining shop standards.

The role emphasizes hospitality, product knowledge, and teamwork, with opportunities for growth and participation in training. Weekend availability and flexible shifts are expected.

Qualifications

• Outstanding customer service and problem-solving skills.
• Ability to prioritize and multi-task within a fast-paced environment.
• Able to initiate tasks and perform duties without direction.
• Excellent communication skills.
• Friendly and professional phone and email etiquette.
• Must have superior organizational skills.
• Flexibility to work weekends, opening shifts, and closing shifts.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Educate clients on current promotions, memberships, packages, and future appointments.
• Assists with re-stocking products and assist clients with product sales and returns.
• Assist in daily shop tasks and projects, including sanitizing, cleaning, and general shop maintenance.
• Support the Skin Therapists to ensure a successful check-in and check-out process.
• Work cohesively with all Heyday staff members to ensure efficiency and camaraderie.
• Assist with the training and coaching of new hires.

Skills

Outstanding customer service

Problem-solving skills

Prioritize & multi-task

Initiative & independence

Excellent communication

Phone & email etiquette

Organizational skills

Weekend and shift flexibility

Job description

Heyday in Kirkland, WA seeks a guest-centric team member to deliver outstanding service in a fast-paced skincare retail environment. You will engage guests, recommend products, and support seamless check-ins and check-outs while maintaining shop standards.

The role emphasizes hospitality, product knowledge, and teamwork, with opportunities for growth and participation in training. Weekend availability and flexible shifts are expected.