Skincare Retail Lead — Drive Sales & Service

L'Oréal; Manhattan Beach (CA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Discounts via L'Oréal Shop

Learning & Development

Mental Health & Wellness

Employee Resource Groups

Job summary

Kiehl’s Since 1851 in Manhattan Beach, CA is hiring a Keyholder to support the Store Manager, drive sales, and ensure an exceptional customer experience. You’ll embody the heritage of our apothecary and lead by example on the shop floor.

You’ll assist with opening/closing, maintain visual standards, and help train new team members. A High School diploma and retail or cosmetics experience are expected; bilingual skills are a plus, and you must be eligible to work in the United States.

Qualifications

• High School Diploma or GED required.
• Experience in retail, cosmetics and customer service; keyholder experience preferred.
• Strong communication and analytical skills with basic computer proficiency.
• Flexible schedule including 2 closing shifts weekly and 2 full weekends monthly.
• Ability to lift up to 25 lbs regularly.
• Bilingual abilities are a plus (Spanish or Mandarin).
• Authorization to work in the United States; no immigration sponsorship.

Responsibilities

• Lead by example, delivering superior customer service and fostering repeat business.
• Support achievement of store and individual sales goals and execute business strategies.
• Manage opening/closing procedures and maintain brand visuals and cleanliness.
• Assist in training and onboarding new team members with product knowledge.

Skills

Communication skills

Analytical skills

Multi-tasking

Customer service

Team leadership

Education

High School Diploma or GED

Job description

Kiehl’s Since 1851 in Manhattan Beach, CA is hiring a Keyholder to support the Store Manager, drive sales, and ensure an exceptional customer experience. You’ll embody the heritage of our apothecary and lead by example on the shop floor.

You’ll assist with opening/closing, maintain visual standards, and help train new team members. A High School diploma and retail or cosmetics experience are expected; bilingual skills are a plus, and you must be eligible to work in the United States.