Ski Rental Technician - Guest Service & Gear Expert

Stratton Mountain Resort; Stratton (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee Pass

Season Passes

IKON Pass

Discounted memberships

Childcare rates

Retail & F&B discounts

Friends & family tickets

Onsite medical clinic

Medical, dental, vision, life, etc.

401(k) plan with company match

Job summary

Stratton Mountain Resort is seeking a seasonal rental technician to provide our guests with a high level of service through proper maintenance, adjustment, and instruction of all rental equipment.

This is a seasonal position with full-time and part-time opportunities available, compensated at $20.00/hr. You will interact with guests, follow rental procedures, instruct on equipment use, and maintain a safe, orderly workstation; evenings, weekends and holidays are required.

Qualifications

• No experience required.
• Strong customer service skills.
• Must pass the binding manufacturer exam.

Responsibilities

• Constant interaction with the guests, while maintaining a courteous and professional attitude.
• Ensure proper rental procedures are followed with each guest; confirm information on waiver is accurate, equipment is all scanned, and DINs are set correctly to skis.
• Instruct customers in the correct use of the equipment.
• Must maintain a safe, healthy and orderly workstation.
• General knowledge of Stratton Mountain Resort.
• Basic repairs and tuning on all rental equipment.
• Additional duties as assigned.

Skills

Customer service

Job description

Stratton Mountain Resort is seeking a seasonal rental technician to provide our guests with a high level of service through proper maintenance, adjustment, and instruction of all rental equipment.

This is a seasonal position with full-time and part-time opportunities available, compensated at $20.00/hr. You will interact with guests, follow rental procedures, instruct on equipment use, and maintain a safe, orderly workstation; evenings, weekends and holidays are required.