Rental Technician

Alterra Mountain Company; Stratton (VT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee pass

Discounted season passes

IKON pass

Discounted golf & fitness

Onsite medical clinic

401(k) with match

Paid parental leave

Paid sick time

Job summary

Alterra Mountain Company in Stratton, VT is seeking seasonal rental technicians to provide high-level service, maintain and tune rental gear, and educate guests on equipment use. This role is seasonal with full-time and part-time opportunities available, and pays $20.00/hr.

Responsibilities include guiding guests, ensuring accurate waivers, proper scanning, basic repairs, and maintaining a safe workstation while representing Stratton Mountain Resort with professionalism.

Qualifications

• No experience required.
• Strong customer service skills.
• Must pass the binding manufacturer exam.

Responsibilities

• Interact with guests in a courteous, professional manner.
• Follow rental procedures; verify waiver, scan equipment, and set DINs for skis.
• Instruct customers in using equipment.
• Maintain a safe, orderly workstation.
• Know Stratton Mountain Resort basics.
• Perform basic repairs and tuning on rental equipment.
• Handle additional duties as assigned.

Skills

Customer service

Guest interaction

Teamwork

Safety awareness

Tools

Tuning tools

Job description

Seasonal

BESIDES GETTING PAID TO WORK AT AN INCREDIBLE RESORT, WHAT'S IN IT FOR YOU?

Stratton's team members are rewarded with job experience, opportunities for career advancement and some great lifestyle perks (eligibility based on employee type).

• Alterra Mountain Company Employee Pass - free lift access & discounts at Alterra resorts
• Free or discounted multi-resort dependent season passes
• Free or discounted IKON pass
• Discounted golf & fitness center memberships
• Employee childcare rates & discounted seasonal programs
• Retail + F&B discounts
• Friends & family tickets
• Onsite medical clinic
• Medical, dental, vision, life, disability, EAP, HSAs, & FSAs
• 401(k) plan with company match
• Discounted tuition plan
• Paid parental leave
• Paid sick time, FTO, Vacation

Additional perks & benefits for year round employees

POSITION SUMMARY

To provide our customers with a high level of service, that includes proper maintenance, adjustment, and instruction of all rental equipment. This is a seasonal position with full-time and part-time opportunities available, compensated at $20.00/hr.

ESSENTIAL DUTIES

• Constant interaction with the guests, while maintaining a courteous and professional attitude
• Ensure proper rental procedures are followed with each guest; confirm information on waiver is accurate, equipment is all scanned, and DINs are set correctly to skis
• Instruct customers in the correct use of the equipment
• Must maintain a safe, healthy and orderly workstation
• General knowledge of Stratton Mountain Resort
• Basic repairs and tuning on all rental equipment
• Additional duties as assigned

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• No experience required
• Strong customer service skills
• Must be able to work closely with guests and co-workers
• Must pass the binding manufacturer exam

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position will be required to work evenings, weekends and holidays.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

An Equal Opportunity Employer