Site Reliability & Incident Support Specialist

Fairygodboss; Phoenix (AZ); On-site; USD 63,750 - 116,875; Full time

Benefits offered by this job

Medical and prescription drug coverage

Health Savings Account

Dental and vision options

Life insurance

401(k) with company match

Stock purchase plans

Paid holidays and vacation

Educational assistance

Job summary

PNC is seeking a Systems Reliability Support Specialist to join the IT Site Reliability Engineering Center. Based in one of several hubs including Phoenix, AZ, you will support Linux, Java, SQL, log aggregation, Kubernetes and security across critical systems.

Ideal candidates bring experience with multiple technologies, be ready for off-hour rotation, and understand governance, continuity testing and audit responses. Visa sponsorship is not provided.

Qualifications

• Experience with Linux, SQL, log aggregation querying, Java debugging, Python debugging, MongoDB, Hadoop and Big Data pipelines.
• Kubernetes/Pod orchestration, systems networking and security knowledge.
• Experience with ETL, SAFe, Mainframe, Oracle/SQL/Kafka/Mongo, and Ansible is a plus.

Responsibilities

• Monitor, maintain and support systems and software to ensure stability and compliance with technology standards.
• Perform maintenance including installation of patches and upgrades.
• Handle incident detection, resolution and escalation; participate in root cause analysis to prevent recurrence.
• Monitor system availability, performance, and capacity against baselines and report trends.
• Develop in-depth knowledge of supported systems and applications.
• Perform governance activities including attestations, continuity testing, impact analysis, and responding to audits.

Skills

Java

Linux

Site Reliability Engineering

Debugging

Design

Group Problem Solving

Application Development

Release Management

Business Management

Customer Solutions

Software Solutions

User Experience (UX) Design

Education

Bachelors

Job description

PNC is seeking a Systems Reliability Support Specialist to join the IT Site Reliability Engineering Center. Based in one of several hubs including Phoenix, AZ, you will support Linux, Java, SQL, log aggregation, Kubernetes and security across critical systems.

Ideal candidates bring experience with multiple technologies, be ready for off-hour rotation, and understand governance, continuity testing and audit responses. Visa sponsorship is not provided.