Senior Site Reliability Engineer | Windows/Linux | On-Call

PNC; Pittsburgh (Allegheny County); On-site; USD 75,000 - 137,500; Full time

Benefits offered by this job

Medical and prescription coverage

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Paid holidays and vacation

Job summary

PNC is seeking a Systems Reliability and Support Specialist Sr. to join its Site Reliability Engineering Center (SRC) and support multiple IT hubs, including Pittsburgh.

The role focuses on vulnerabilities management, incident handling, certifications, and cross-platform server configuration. You will contribute to on-call rotation and ensure projects meet deadlines while maintaining stability and compliance with tech standards.

Qualifications

• Production Support and related documentation.
• Operating systems upgrade for Linux and Windows servers.
• Dynatrace / Logscale.

Responsibilities

• Monitor, maintain and support systems and software to ensure stability and compliance to technology standards.
• Performs maintenance, including installation of patches and upgrades with an understanding of the production environment and goal of continuous availability.
• Incident detection, resolution and/or escalation. Conducts root cause analysis and correction resulting in prevention.
• Monitors systems availability, performance, and capacity against baseline metrics and reports trends.
• Develops in depth knowledge of supported systems and applications and transfers knowledge to more junior staff.
• Leads application governance, such as required attestations, continuity testing, impact analysis, responding to audit/regulatory inquiries and complying with technology standards.

Skills

Production Support

Documentation

Linux/Windows OS

Incident Management

Vulnerability Management

On-call Support

Education

Bachelor's degree

Tools

Jira/Confluence

Service Now

SQL/ETL

Job description

PNC is seeking a Systems Reliability and Support Specialist Sr. to join its Site Reliability Engineering Center (SRC) and support multiple IT hubs, including Pittsburgh.

The role focuses on vulnerabilities management, incident handling, certifications, and cross-platform server configuration. You will contribute to on-call rotation and ensure projects meet deadlines while maintaining stability and compliance with tech standards.