Senior System Reliability & Production Support Engineer

Fairygodboss; Denver (CO); On-site; USD 55,000 - 123,050; Full time

Job summary

PNC is seeking a System Reliability and Support Specialist based in Denver, CO, to monitor, maintain and support critical systems and applications. The role involves 24/7 production support with an 8:00 am–5:00 pm EST training period and on-call rotation every 3–4 weeks.

Responsibilities include incident detection, root-cause analysis, and governance. Candidates should have a Bachelor’s degree and relevant experience in a large enterprise IT environment.

Qualifications

• Experience in managing production environments and ensuring high availability.
• Ability to perform root-cause analysis and implement preventive actions.
• Familiarity with incident management and ITSM processes.

Responsibilities

• Monitor and support systems to ensure stability and compliance.
• Apply patches and upgrades with production awareness.
• Lead governance, attestations, and continuity testing; respond to audits.

Skills

Analytical Thinking

Decision Making

Team Collaboration

Education

Bachelors

Tools

OpenShift

Linux administration

Kafka

Java

Tomcat

Jenkins

Git

Confluence

Oracle Exadata

Python

MQ/RDQM

DNS

uDeploy

Job description

PNC is seeking a System Reliability and Support Specialist based in Denver, CO, to monitor, maintain and support critical systems and applications. The role involves 24/7 production support with an 8:00 am–5:00 pm EST training period and on-call rotation every 3–4 weeks.

Responsibilities include incident detection, root-cause analysis, and governance. Candidates should have a Bachelor’s degree and relevant experience in a large enterprise IT environment.