Site Reliability Engineer I — Incident-Driven & Automation

OpenKrill; United States; A distancia; USD 90.000 - 120.000; Jornada completa

Descripción de la vacante

Backblaze in the United States is seeking a Systems Administrator/SRE to join our storage-focused team. You will be the first line of defense for critical infrastructure and drive incident resolution across multiple sites.

Ideal candidates have 2-4 years in Linux operations, strong fundamentals, and hands-on automation experience with tools like Ansible and Jenkins. This role offers on-call flexibility and opportunities to improve reliability.

Formación

• 2–4 years hands-on experience in Systems Administration, Linux Operations, or SRE environments.
• Strong Linux fundamentals with CLI, networking basics, and IP classifications.
• Problem solving and automation mindset; ability to learn and troubleshoot complex hardware/software interactions.
• Excellent cross-functional communication with technical and non-technical stakeholders.

Responsabilidades

• Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution.
• Adhere to incident management protocols and drive post-mortems for process improvements and root-cause analyses.
• Monitor and respond to Zabbix, Grafana, and OpenSearch alerts with remediation or escalation.
• Ensure health and reliability of storage pods across sites using Ansible and config changes.
• Serve as escalation point for Data Center Technicians on advanced troubleshooting and migration queries.
• Manage pre-deployment configuration and testing for Vault systems and perform health checks on migration pods.
• Use Jenkins to deploy code updates across environments.
• Identify and document network anomalies and IP assignments for upcoming deployments.
• Seek opportunities to automate daily operational tasks and document workflows.
• Participate in an on-call rotation with flexibility to work outside standard hours.

Conocimientos

Linux

SRE practices

Incident response

Automation

Monitoring

Networking basics

Communication

Herramientas

Jenkins

Ansible

Git

Zabbix

Grafana

OpenSearch

Descripción del empleo

Backblaze in the United States is seeking a Systems Administrator/SRE to join our storage-focused team. You will be the first line of defense for critical infrastructure and drive incident resolution across multiple sites.

Ideal candidates have 2-4 years in Linux operations, strong fundamentals, and hands-on automation experience with tools like Ansible and Jenkins. This role offers on-call flexibility and opportunities to improve reliability.