Site Reliability Engineer II: Automation & Reliability

Webhosting; Northern (KY); Hybrid; USD 110,000 - 160,000; Full time

Job summary

Backblaze, the object storage leader, is seeking a Site Reliability Engineer II to help ensure the stability, scalability, and reliability of our services and infrastructure. You will focus on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best.

The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to

Responsibilities

• Support the availability and durability of critical services across production environments.
• Monitor service health using SLIs, SLOs, and error budgets, and elevate issues when thresholds are at risk.
• Participate in on-call rotations, incident response, and post-incident reviews to drive service improvements.
• Follow established ITIL/OSS processes (incident, change, problem, and capacity management).
• Develop automation for common operational tasks, reducing manual intervention and toil.
• Contribute to monitoring, logging, and alerting frameworks (e.g., Prometheus, Grafana, Catchpoint, ELK).
• Work with CI/CD pipelines, configuration management, and infrastructure as code tools (Terraform, Ansible, Jenkins).
• Write scripts (Bash, Python, Go, etc.) to improve system reliability and efficiency.
• Partner with engineering, product, and operations teams to support resilient system design and operations.
• Assist in capacity planning and disaster recovery exercises.
• Work with vendors and service providers to troubleshoot service issues and track SLA performance.
• Document systems, share learnings, and help grow a reliability-minded engineering culture.
• Contribute to playbooks, runbooks, and operational documentation.
• Identify recurring issues and propose long-term improvements.
• Promote reliability-focused practices within development and operations teams.

Job description

Backblaze, the object storage leader, is seeking a Site Reliability Engineer II to help ensure the stability, scalability, and reliability of our services and infrastructure. You will focus on building automation, maintaining observability, and supporting incident response to keep customer-facing systems performing at their best.

The SRE will collaborate with engineering, product, and operations teams to embed reliability practices into day-to-day development and operations while contributing to