Site Reliability Engineer — Cloud, Incidents & RCA

Resolve Tech Solutions; Irving (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Resolve Tech Solutions is seeking a senior SRE/DevOps professional to lead incident response, triage, and rapid resolution for our production systems in Irving, TX. You will drive RCA, implement long-term corrective actions, and maintain runbooks and escalation paths.

You will optimize AWS services, monitor health across cloud environments, and collaborate with engineering, QA, and product teams to prevent recurrence of issues.

Qualifications

• Minimum 5+ years in SRE, DevOps, Production Support, or similar operational roles.

Responsibilities

• Serve as a primary responder for production incidents, ensuring rapid triage, mitigation, and resolution.

Skills

Incident response

RCA

On-call rotations

SRE

DevOps

Production Support

Cross-functional collaboration

SLOs

Linux

Networking

Distributed systems

Scripting

Education

AWS Solutions Architect

AWS SysOps

MongoDB DBA

Tools

AWS EC2

AWS ECS

AWS EKS

AWS Lambda

AWS S3

CloudWatch

IAM

RDS

VPC networking

MongoDB

New Relic

Postman

Intune

Firebase

ServiceNow

Jenkins

GitHub Actions

GitLab CI

Kubernetes

Kafka

SQS

RabbitMQ

Docker

Linux

Job description

Resolve Tech Solutions is seeking a senior SRE/DevOps professional to lead incident response, triage, and rapid resolution for our production systems in Irving, TX. You will drive RCA, implement long-term corrective actions, and maintain runbooks and escalation paths.

You will optimize AWS services, monitor health across cloud environments, and collaborate with engineering, QA, and product teams to prevent recurrence of issues.