AWS Site Reliability Engineer – Incident & Reliability

Veriipro; Atlanta (GA); On-site; USD 110,000 - 160,000; Full time

Job summary

Veriipro is seeking an experienced Site Reliability Engineer (SRE) to support and maintain production systems hosted on AWS. The role emphasizes production support, incident management, monitoring, observability, troubleshooting, and improving system reliability and availability.

You will triage incidents, participate in 24/7 on-call rotations, and work on health checks, performance issues, and uptime improvements across AWS services and Linux/Unix environments.

Qualifications

• Experience supporting AWS production environments.
• Experience in incident management and on-call rotations.
• Strong knowledge of monitoring, observability tools and reliability patterns.
• Proficient in troubleshooting and root-cause analysis.
• Experience with CI/CD pipelines and Linux/Unix environments.

Responsibilities

• Provide L1/L2 production support for AWS-hosted applications and infrastructure.
• Monitor and troubleshoot AWS services including EC2, VPC, ALB/NLB, RDS, Lambda, and EKS.
• Triage production incidents, identify root causes, restore services within defined SLAs, and upscale defects when required.
• Participate in 24/7 on-call rotations, major incident management, and post-incident reviews.
• Perform health checks and address performance, latency, and availability issues.
• Build and maintain monitoring dashboards using CloudWatch, Dynatrace, and other observability tools.
• Troubleshoot issues across infrastructure, networking, application, database, and Linux/Unix environments.
• Support CI/CD pipelines and AWS deployment processes.

Skills

AWS production support

Incident management

Troubleshooting

Root cause analysis

CI/CD

Linux/Unix

Communication skills

Tools

CloudWatch

Dynatrace

Git

Observability dashboards

ThousandEyes

Quantum Metric

Job description

Veriipro is seeking an experienced Site Reliability Engineer (SRE) to support and maintain production systems hosted on AWS. The role emphasizes production support, incident management, monitoring, observability, troubleshooting, and improving system reliability and availability.

You will triage incidents, participate in 24/7 on-call rotations, and work on health checks, performance issues, and uptime improvements across AWS services and Linux/Unix environments.