Site Reliability Engineer - 24/7 GovCloud Uptime Champion

Salesforce

Burlington (MA)

On-site

USD 114,000 - 125,000

Full time

6 days ago

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Job summary

Salesforce GovCloud is seeking a Site Reliability Engineer to join our 24/7 operations team, ensuring reliability and security for customer-facing cloud services. You will lead incident response, contribute to RCAs, and collaborate with Global Solutions to implement preventative measures.

Proficiency in Unix/Linux, TCP/IP, and scripting is essential. You will work within a fast-paced, security-conscious environment, deploying automation and monitoring to minimize downtime, while mentoring

Qualifications

Related technical degree required.
Experience with enterprise-scale internet service operations.
Proficient in scripting languages such as Python or Go.

Responsibilities

Maintain system reliability and high performance for customer-facing services.
Lead incident response during major events and participate in post-incident reviews.
Contribute to RCAs and coordinate with Global Solutions teams.
Ensure Site Reliability activities align with security standards.
Collaborate with cross-functional teams to solve complex technical challenges.
Mentor teammates and promote continuous learning.
Automate detection and resolution of recurring issues in production.
Improve workflows to reduce toil in operations.