Site Operations Supervisor I — Growth & Training

Canon-Business-Process-Services-f89af7fd; New Albany (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & benefits

Training and development

Positive work environment

Employee discounts

Job summary

Canon-Business-Process-Services-f89af7fd in New Albany, OH, is seeking a supervisor to oversee staff performing contracted activities at client accounts. You will ensure quality and productivity standards are met and interface with the client, operations, and corporate teams.

Responsibilities include staff management, payroll and billing assistance, budget control, and timely reporting. The ideal candidate has 2+ years of supervisory experience in reprographics/mail settings, strong

Qualifications

• Associate's Degree preferred or equivalent experience.
• 2+ years supervisory experience preferred in reprographic/mail setting.
• Excellent customer service, professional attitude and appearance.
• Ability to work overtime and meet deadlines.
• Strong communication skills.

Responsibilities

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client’s issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and client

Skills

Communication skills

Customer service

Time management

Education

Associate's Degree or equivalent

Job description

Canon-Business-Process-Services-f89af7fd in New Albany, OH, is seeking a supervisor to oversee staff performing contracted activities at client accounts. You will ensure quality and productivity standards are met and interface with the client, operations, and corporate teams.

Responsibilities include staff management, payroll and billing assistance, budget control, and timely reporting. The ideal candidate has 2+ years of supervisory experience in reprographics/mail settings, strong