Assistant Site Manager I

Canon U.S.A., Inc.; New Albany (OH); On-site; USD 95,000 - 116,000; Full time

Benefits offered by this job

Competitive pay

Training and development

Positive work environment

Employee discounts

Job summary

Canon Business Process Services in New Albany, OH is seeking an Assistant Site Manager I to supervise staff and ensure contracted services meet quality and productivity standards.

You will interface with client teams, assist with payroll, site billing, and monthly reporting, and help manage budgets and schedules. Strong communication and customer service are essential, along with the ability to work overtime. This is a regular full-time role at a client site.

Qualifications

• Associate's Degree preferred or equivalent experience.
• 2 or more years supervisory experience preferred in reprographic/mail setting.
• Excellent customer service, professional attitude and appearance are a must.
• Ability to work overtime & meet deadlines.
• Possess strong communication skills.

Responsibilities

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards as defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client's issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and client

Skills

Customer service

Communication

Overtime capability

Education

Associate's Degree preferred or equivalent experience

Job description

Assistant Site Manager I

Job Locations: US-OH-New Albany

Requisition ID: 2026-21668

# of Openings: 1

Category (Portal Searching): Administrative/Clerical

Position Type (Portal Searching): Regular Full-Time

Fixed Salary: USD $105,000.00/Yr.

Overview

Under general direction, supervises the staff performing contracted activities at client accounts. Ensures staff is meeting quality and productivity standards as defined by client and manager.

Responsibilities

• Assist with the management of all services contracted by client at the assigned site
• Ensure staff is meeting quality and productivity standards as defined by client and manager
• Ensure proper maintenance and usage of all equipment and supplies
• Interface with the client, Operations team, and Corporate departments
• Assist manager with the completion of staff payroll, site billing, service enhancements and employee of the month nominations on a timely basis
• Supervise tasks or special projects and ensure their completion by set deadlines
• Initiate communication and problem solving with manager in addressing client's issues
• Assist manager to manage budget and control expenses effectively
• Prepare monthly production and volume reports in order to measure productivity and prepare billing charges
• May contact and negotiate with outside vendors, if necessary
• Perform other duties as requested by Site Manager and client

Qualifications

• Associate's Degree preferred or equivalent experience
• 2 or more years supervisory experience preferred in reprographic/mail setting
• Excellent customer service, professional attitude and appearance are a must
• Ability to work overtime & meet deadlines
• Possess strong communication skills

PHYSICAL DEMANDS

• Physical activity required including bending, reaching, lifting and prolonged periods of sitting or standing
• May lift and/or move up to 50 lbs

What We Offer:

• Competitive pay & benefits!
• Comprehensive training and development programs that prepare employees to advance from within.
• A company focused on creating a positive work and client environment.
• Employee discounts on entertainment, products, and services nationwide!

Canon Business Process Services is committed to providing equal employment opportunities to all applicants for employment and employees and does not discriminate in employment on the basis of race, color, religion, religious creed (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding or related medical conditions),gender, gender identity/transgendered status, gender expression, national origin (including language use), ancestry, citizenship status, age, marital status, familial status, physical and/or mental disability (including HIV/AIDS, cancer and genetic characteristics), protected medical condition as defined by applicable state and/or local law, military and/or veteran status, sexual orientation, genetic information, political affiliation, domestic violence victim status or any other protected category.