Site Manager: Lead Team, Elevate Service, Boost Memberships

Whistle Express Car Wash; New Bern (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

Whistle Express Car Wash in New Bern, North Carolina, is seeking a Site Manager to lead team development and ensure exceptional customer experiences. This role involves managing daily operations, driving sales, and maintaining safety and compliance standards. The ideal candidate is a self-motivated leader with excellent communication and problem-solving skills. Responsibilities include recruitment, training, and oversight of site performance. Flexibility and a hands-on approach are essential for success in this fast-paced outdoor environment.

Qualifications

• Strong customer service mindset and excellent communication skills.
• Demonstrated leadership, team-building, and performance management abilities.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Strong problem-solving and decision-making skills.
• Reliable, self-motivated, organized, and capable of independently running all aspects of site operations.
• Flexible schedule, including weekends and holidays.
• Ability to stand for long periods and perform light physical tasks.

Responsibilities

• Lead and develop the team through recruitment, training, and performance management.
• Deliver an exceptional customer experience and resolve escalated concerns.
• Oversee site operations and ensure equipment performance.
• Drive sales, manage expenses, and monitor KPIs.
• Ensure safety and compliance with brand standards.

Skills

Customer service mindset

Communication skills

Leadership abilities

Problem-solving skills

Organizational skills

Flexibility

Job description

Whistle Express Car Wash in New Bern, North Carolina, is seeking a Site Manager to lead team development and ensure exceptional customer experiences. This role involves managing daily operations, driving sales, and maintaining safety and compliance standards. The ideal candidate is a self-motivated leader with excellent communication and problem-solving skills. Responsibilities include recruitment, training, and oversight of site performance. Flexibility and a hands-on approach are essential for success in this fast-paced outdoor environment.