Site Leader: Own Operations, Elevate Guest Experience

Take 5 Car Wash; Fuquay-Varina (NC); On-site; USD 34,000 - 75,000; Full time

Job summary

Whistle Express in Fuquay-Varina, NC is seeking a Site Manager to lead the on-site team, uphold guest experience, safety, and brand standards while delivering strong results. As the senior on-site leader, you will recruit, hire, train, coach, and manage performance of all team members, drive membership growth, optimize operations and equipment reliability, and ensure daily execution meets company targets.

You will cultivate a positive, growth-minded culture, handle escalations, coach for

Qualifications

• Strong customer service mindset and excellent communication skills.
• Ability to operate effectively in a fast paced, hands-on outdoor environment.
• Flexible schedule including weekends and holidays.

Responsibilities

• Lead & develop the team by recruiting, hiring, training, coaching, and managing performance.
• Oversee site operations, equipment performance, safety, and brand standards to meet quality targets.
• Drive sales initiatives, membership growth, and customer engagement while controlling costs and KPIs.

Skills

Leadership

Customer service

Communication

Problem-solving

Team building

Organization

Job description

Whistle Express in Fuquay-Varina, NC is seeking a Site Manager to lead the on-site team, uphold guest experience, safety, and brand standards while delivering strong results. As the senior on-site leader, you will recruit, hire, train, coach, and manage performance of all team members, drive membership growth, optimize operations and equipment reliability, and ensure daily execution meets company targets.

You will cultivate a positive, growth-minded culture, handle escalations, coach for