Site Manager: Lead Team, Drive Membership & Ops

Take 5 Car Wash; Longview (TX); On-site; USD 50,000 - 75,000; Full time

Job summary

Whistle Express is seeking a Site Manager to lead the on-site team, oversee operations, and ensure an exceptional guest experience. You will coach staff, manage safety, and drive membership growth in a fast-paced outdoor setting.

The ideal candidate has strong leadership, excellent communication, and a track record of ownership in site operations or similar roles. This role requires a hands-on approach and weekend availability.

Qualifications

• Strong leadership and people-management experience.
• Excellent communication and customer service mindset.
• Ability to manage fast-paced, outdoor site operations.
• Experience with sales-driven environments or memberships is a plus.

Responsibilities

• Lead and develop the on-site team including shifts and members.
• Drive guest experience and handle escalated concerns.
• Oversee site operations, safety, and equipment performance.
• Manage sales initiatives, promotions, and membership growth.
• Monitor KPIs, optimize staffing, and control costs.

Skills

Leadership

Customer service

Communication

Problem solving

Sales & upselling

Team development

Operations management

Safety compliance

Job description

Whistle Express is seeking a Site Manager to lead the on-site team, oversee operations, and ensure an exceptional guest experience. You will coach staff, manage safety, and drive membership growth in a fast-paced outdoor setting.

The ideal candidate has strong leadership, excellent communication, and a track record of ownership in site operations or similar roles. This role requires a hands-on approach and weekend availability.