Assistant Site Manager: Lead People & Guest Experience

Take 5 Car Wash; Odessa (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager in the United States to work alongside the Site Manager, building a strong team, owning the guest experience, solving problems in real time, and upholding standards.

You’ll lead onboarding, support scheduling, promote member services, monitor operations, and drive performance in a fast-paced, outdoor setting; prior leadership or supervisory experience preferred.

Qualifications

• Proven ability to lead and develop teams in a fast-paced environment.
• Strong focus on guest experience and service quality.
• Ability to identify and act on operational improvements.
• Effective communication with staff and customers.
• Comfort with promoting services and upselling where appropriate.

Responsibilities

• Assist in onboarding new team members and reinforcing company values.
• Provide guidance and support to improve team performance and engagement.
• Assist with scheduling and shift management for adequate staffing.
• Promote a positive team culture and recognize achievements.
• Support in upselling services and promotional initiatives.
• Identify and resolve customer concerns to maintain satisfaction.

Skills

Team leadership

Customer service

Problem solving

Communication

Sales awareness

Job description

Whistle Express is seeking an Assistant Site Manager in the United States to work alongside the Site Manager, building a strong team, owning the guest experience, solving problems in real time, and upholding standards.

You’ll lead onboarding, support scheduling, promote member services, monitor operations, and drive performance in a fast-paced, outdoor setting; prior leadership or supervisory experience preferred.