Site Manager — White-Glove Law Firm Operations Lead

MCS Group; Philadelphia (Philadelphia County); On-site; USD 65,000 - 90,000; Full time

Job summary

MCS Group is seeking a Site Manager to lead onsite operations within a prestigious law firm services environment. This working manager role delivers a Ritz-Carlton level service experience while overseeing hospitality, mailroom, production services, reception, and facilities coordination.

You will act as the main liaison between the law firm, building management, and service teams, ensuring day-to-day operations run smoothly, service levels are met, and client expectations are exceeded with

Qualifications

• Strong leadership and team management experience required.
• Exceptional attention to detail and a passion for white-glove service.
• Experience coordinating multiple service lines and managing vendor relationships.

Responsibilities

• Lead onsite operations for a law firm services environment.
• Oversee hospitality, mailroom, production services, reception and facilities coordination.
• Cover receptionist duties when needed and supervise the professional reception function.

Skills

Leadership

Client service

Facility management

Job description

MCS Group is seeking a Site Manager to lead onsite operations within a prestigious law firm services environment. This working manager role delivers a Ritz-Carlton level service experience while overseeing hospitality, mailroom, production services, reception, and facilities coordination.

You will act as the main liaison between the law firm, building management, and service teams, ensuring day-to-day operations run smoothly, service levels are met, and client expectations are exceeded with