Site Manager

ServiceNet; Williamsburg (MA); On-site; USD 26,959 - 31,037; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Health insurance

Vision insurance

Paid time off

Life insurance

Long-term disability insurance

403(b) retirement plan

Tuition assistance

PSLF eligibility

Training & Development

Career advancement

Job summary

ServiceNet is seeking a compassionate Program Site Manager to oversee a residential program for individuals with developmental disabilities or brain injuries in Williamsburg, MA. The role emphasizes leadership, safety, and collaborative team management to help residents achieve personal goals and independence.

The position includes managing staff, coordinating daily routines, ensuring health and safety, and maintaining thorough documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Responsibilities

• Assist with daily routines, activities, and goal-setting; foster a warm, inclusive environment.
• Ensure safety and well-being; administer medications, provide transportation, uphold safety protocols.
• Supervise, train, and support staff; work with Program Director to ensure smooth operations.
• Manage staff schedules, track resident information, complete documentation.

Skills

Driver's license

Basic computer skills

MAP training

Mobility assistance

Job description

Location: Williamsburg

Pay Rate: $19.57-$22.53 per hour (see details below)

Program Site Manager – Developmental Brain Injury Services

ServiceNet is looking for a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Paid time off (generous PTO package)
• Life insurance and long-term disability insurance
• 403(b) retirement plan
• Tuition assistance or tuition remission for eligible classes
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance
• Training & Development
• Opportunity for advancement
• Opportunity for career development and advancement

Compensation Details: $21.57-$22.53. $19.57-$20.53/hr base +$2.00 differential when MAP Certified.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.