Site Manager

ServiceNet; Greenfield (MA); On-site; USD 26,959 - 31,037; Full time

Benefits offered by this job

Generous PTO package

401(k) and matching

Dental insurance

Health insurance

Vision insurance

Tuition assistance

Life insurance

Long-term disability insurance

Career development opportunities

Job summary

ServiceNet in Greenfield, MA, is looking for a compassionate Program Site Manager to lead a residential program for individuals with developmental disabilities or brain injuries. This position offers the opportunity to make a significant impact on the lives of others, helping them achieve personal goals and find fulfillment.

The ideal candidate will have experience working with these populations, a valid driver's license, and strong leadership skills. Benefits include generous PTO, health insurance, and opportunities for professional development.

Qualifications

• Experience in supporting individuals with developmental disabilities or brain injuries.
• Valid driver’s license with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.

Responsibilities

• Assist residents with daily routines and recreational activities.
• Administer medications and ensure safety protocols are followed.
• Supervise and support staff to ensure smooth operations.
• Manage schedules and track important resident information.

Skills

Experience supporting individuals with developmental disabilities or brain injuries

Basic computer skills

Valid driver's license

Physical ability to assist residents

Job description

Program Site Manager: Developmental Brain Injury Services

Location: Greenfield, MA

Pay Rate

$19.57-$22.53 per hour (see details below)

Schedule

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal‑setting while fostering a warm and inclusive environment.
• Ensure Safety and Well‑being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

• Generous PTO (time‑off) package.
• 401(k) and 401(k) matching.
• Dental insurance.
• Health insurance.
• Vision insurance.
• Training & development.
• Tuition assistance / tuition remission.
• Life insurance.
• Long‑term disability insurance.
• 403(b) retirement plan.
• Public Service Loan Forgiveness (PSLF) eligibility.
• Opportunities for career development and advancement.
• And much more.

Compensation Details

• $19.57-$20.53/hr base + $2.00 differential when MAP Certified

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.