Site Manager

ServiceNet; Gill (MA); On-site; USD 56,076,585 - 64,557,091; Full time

Benefits offered by this job

PTO

Health insurance

Life insurance

Long-term disability insurance

403(b) retirement plan

Tuition remission

PSLF eligibility

Career development

Job summary

ServiceNet is seeking a Program Site Manager in Gill, MA to lead a residential program for individuals with developmental disabilities or brain injuries. The role focuses on compassionate leadership, ensuring safety, and guiding residents toward meaningful goals.

You'll supervise staff, coordinate activities, manage documentation, and collaborate with the Program Director to deliver high-quality care. MAP training is available to support medication administration and safety.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• Valid driver�s license with a clean driving record.
• MAP/PABC/First Aid training is a plus.

Responsibilities

• Oversee daily operations of the residential program and supervise staff.
• Coordinate daily routines, activities, and goal-setting with residents.
• Administer medications and ensure health and safety protocols are followed (MAP training available).
• Collaborate with the Program Director to maintain smooth program operations and documentation.

Skills

Experience managing care programs

Job description

Program Site Manager

Developmental Brain Injury Services

Location

Gill, MA

Pay Rate

$19.57-$22.53 per hour (see details below)

Schedule

Second Shift

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
• Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

• Generous PTO (time-off) package.
• Comprehensive health and dental insurance plans.
• Life insurance and long-term disability insurance.
• 403(b) retirement plan.
• Tuition remission for eligible classes.
• Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance.
• Opportunities for career development and advancement.
• And much more

Compensation Details

$21.57-$22.53

$19.57-$20.53/hr base +$2.00 differential when MAP Certified

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.