Site Manager

ServiceNet; Ludlow (MA); On-site; USD 26,959 - 31,037; Full time

Benefits offered by this job

401(k) and matching

Dental insurance

Health insurance

Vision insurance

Generous PTO

Tuition assistance

Life insurance

Training & development opportunities

Job summary

ServiceNet is seeking a compassionate Site Manager for their Developmental Brain Injury Services in Ludlow, MA. This leader will supervise a residential program, supporting individuals with disabilities to achieve personal goals and enhance their quality of life.

Key responsibilities include ensuring safety and well-being, managing staff schedules, and fostering a warm environment. Ideal candidates will have experience in this field and will possess a valid driver’s license.

ServiceNet offers competitive pay rates, benefits like health insurance, a 401(k), and generous paid time off.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license with a clean driving record is required.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Responsibilities

• Assist with daily routines, recreational activities, and goal-setting for residents.
• Administer medications and ensure health and safety protocols.
• Supervise and support staff to ensure smooth operations.
• Manage staff schedules and complete necessary documentation.

Skills

Experience supporting individuals with developmental disabilities or brain injuries

Basic computer skills for documentation and scheduling

Physical ability to assist residents as needed

Tools

MAP training

First Aid training

Job description

Location

Ludlow, MA

Pay Rate

$19.57‑$22.53 per hour (see details below)

Schedule

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

Site Manager – Developmental Brain Injury Services

Why You’ll Love This Role

• Make a Difference – Support individuals in living more independent and joyful lives.
• Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
• Grow Your Career – Gain valuable leadership experience and professional development.

Key Responsibilities

• Support and Empower Residents – Assist with daily routines, recreational activities, and goal‑setting while fostering a warm and inclusive environment.
• Ensure Safety and Well‑being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
• Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
• Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.

Qualifications

• Experience supporting individuals with developmental disabilities or brain injuries.
• A valid driver’s license (held for at least six months) with a clean driving record.
• Basic computer skills for documentation and scheduling.
• Physical ability to assist residents as needed.
• Bonus: Training in MAP, PABC, or First Aid is a plus.

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Opportunity for advancement
• Paid time off (generous PTO)
• Training & development
• Tuition assistance, tuition remission for eligible classes, and Public Service Loan Forgiveness (PSLF) eligibility
• Life insurance and long‑term disability insurance
• 403(b) retirement plan
• Opportunities for career development and advancement

Compensation Details

$21.57–$22.53

• $19.57–$20.53/hr base + $2.00 differential when MAP Certified

About ServiceNet

ServiceNet is a compassionate non‑profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others.

Learn More About ServiceNet

https://www.servicenet.org/

Equal Opportunity Statement

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.