Site Leader: Own the Experience, Lead the Team

Whistle Express Car Wash; Collierville (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

Whistle Express Car Wash in Collierville, TN is seeking a Site Manager to own daily operation, lead the on-site team, and uphold safety and guest‑experience standards. You will recruit, train, and coach staff, ensure equipment reliability, and drive membership growth with service recommendations.

The role requires strong leadership, customer focus, and the ability to manage a fast‑paced outdoor environment while delivering measurable results and maintaining brand standards.

Qualifications

• Must have proven leadership ability to manage a multi‑person team in a fast‑paced outdoor environment.
• Strong customer service mindset with a track record of coaching and engaging guests.
• Excellent communication and decision‑making skills to drive day‑to‑day operations.

Responsibilities

• Lead and develop the on‑site team, including hiring, training, coaching and performance management.
• Oversee site operations and equipment performance, ensuring safety, quality and efficiency.
• Drive sales, profitability and business results through promotions, upselling and membership growth; manage costs and KPIs.

Skills

Leadership

Customer service

Communication

Team building

Performance management

Job description

Whistle Express Car Wash in Collierville, TN is seeking a Site Manager to own daily operation, lead the on-site team, and uphold safety and guest‑experience standards. You will recruit, train, and coach staff, ensure equipment reliability, and drive membership growth with service recommendations.

The role requires strong leadership, customer focus, and the ability to manage a fast‑paced outdoor environment while delivering measurable results and maintaining brand standards.