Emerging Site Leader: People Development & Ops

Whistle Express Car Wash; Jackson (TN); On-site; USD 52,000 - 72,000; Full time

Job summary

Whistle Express Car Wash in Jackson, TN is seeking a Site Manager who develops people and owns outcomes. You will lead teams, ensure safety, drive member sales, and deliver exceptional customer experiences in a fast-paced outdoor environment.

This role emphasizes accountability, daily coaching, and operational excellence, with a focus on team engagement, process improvements, and reliable site performance.

Qualifications

• You have led people before and know how to hold a team to a standard.
• You take ownership of outcomes, not just effort. Results matter and you drive them.
• You are a natural problem-solver who can diagnose quickly, decide with confidence, and follow through.
• You build people up and foster growth in others.
• You are comfortable working in a fast-paced, physically active, outdoor environment.
• Prior management or supervisory experience preferred; ownership matters more than a specific title.

Responsibilities

• Team Development & Support: onboarding, guidance, scheduling support, promote positive culture, identify training needs.
• Customer Experience: greet customers, explain services and promotions, resolve concerns, promote memberships.
• Operational Excellence: check equipment, follow safety protocols, assist with cleaning and maintenance, monitor inventories, suggest improvements.
• Sales Support: upsell services, support site promotions and marketing, track sales activity for revenue insights.
• Problem-Solving & Decision Making: respond to concerns, identify issues, make quick, informed decisions, collaborate to improve site performance.

Skills

People leadership

Ownership mindset

Problem solving

Decision making

Customer focus

Outdoor work

Job description

Whistle Express Car Wash in Jackson, TN is seeking a Site Manager who develops people and owns outcomes. You will lead teams, ensure safety, drive member sales, and deliver exceptional customer experiences in a fast-paced outdoor environment.

This role emphasizes accountability, daily coaching, and operational excellence, with a focus on team engagement, process improvements, and reliable site performance.