Assistant Site Manager: Lead People & Guest Experience

Whistle Express Car Wash; Lebanon (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Whistle Express Car Wash in Tennessee is seeking an Assistant Site Manager to work closely with the Site Manager, develop the team, and uphold a high standard of guest experience across every wash.

In this outdoor, fast-paced role you will onboard and coach staff, supervise scheduling, promote unlimited wash memberships, resolve issues in real time, and help drive daily operations to ensure exceptional service and revenue growth.

Qualifications

• Prior management or supervisory experience preferred.
• Proven track record of developing people and owning outcomes.
• Able to work in fast-paced, outdoor environment.

Responsibilities

• Develop and coach team members, onboard new staff, and manage scheduling.
• Greet customers, answer questions, upsell memberships and services.
• Check equipment daily, maintain safety protocols, and manage inventory.
• Support promotions and marketing initiatives to drive sales.
• Resolve customer concerns quickly and escalate when needed.

Job description

Whistle Express Car Wash in Tennessee is seeking an Assistant Site Manager to work closely with the Site Manager, develop the team, and uphold a high standard of guest experience across every wash.

In this outdoor, fast-paced role you will onboard and coach staff, supervise scheduling, promote unlimited wash memberships, resolve issues in real time, and help drive daily operations to ensure exceptional service and revenue growth.