Assistant Site Manager: Lead & Elevate Guest Experience

Take 5 Car Wash; Athens (TX); On-site; USD 15,000 - 28,000; Full time

Job summary

Whistle Express is seeking an Assistant Site Manager to work with the Site Manager in keeping the operation running at full speed and maintaining high standards. You will develop the team, own the guest experience, and solve problems in real time, serving as a proving ground for growth.

You will onboard new team members, guide performance, promote unlimited wash memberships and other services, and help drive site sales while ensuring safety and quality.

Qualifications

• Experience leading teams and shaping guest-focused service.
• Proven ability to onboard and develop team members.
• Strong problem-solving, decision-making and communication skills.

Responsibilities

• Develop and support the team, onboarding new members and guiding performance.
• Greet guests, ensure a welcoming experience and explain services.
• Promote memberships and services to drive engagement and revenue.
• Monitor daily operations, troubleshoot issues, and maintain standards.
• Assist with scheduling, shift coverage, and workload balance.

Skills

Leadership

People development

Customer experience

Sales / Upselling

Problem solving

Decision making

Communication

Team scheduling

Job description

Whistle Express is seeking an Assistant Site Manager to work with the Site Manager in keeping the operation running at full speed and maintaining high standards. You will develop the team, own the guest experience, and solve problems in real time, serving as a proving ground for growth.

You will onboard new team members, guide performance, promote unlimited wash memberships and other services, and help drive site sales while ensuring safety and quality.