Site Manager: Lead People, Operations & Growth

Whistle Express Car Wash; Duncan (SC); On-site; USD 65,000 - 90,000; Full time

Job summary

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, ensuring exceptional guest experiences and top-tier operations. You will recruit, train, coach, and manage the Assistant Site Manager, Shift Leads, and staff while upholding safety and quality standards.

You will drive membership growth, manage site metrics and KPIs, and collaborate with the Market Director to deliver profitable results. This role requires a hands-on leader adept in a fast-paced outdoor environment.

Qualifications

• Experience leading teams in fast-paced outdoor service environments.
• Proven ability to coach and develop leaders.
• Strong communication and guest-service focus.

Responsibilities

• Lead & develop the team, recruit and performance manage staff.
• Oversee site operations, safety, equipment, and quality standards.
• Drive sales, memberships, and service upsells to hit targets.
• Ensure compliance with health, safety, and brand standards.

Skills

Leadership

Customer service

Communication

Performance management

Problem solving

Team building

Operations

Sales

Coaching

Job description

Whistle Express Car Wash is seeking a Site Manager to lead the on-site team, ensuring exceptional guest experiences and top-tier operations. You will recruit, train, coach, and manage the Assistant Site Manager, Shift Leads, and staff while upholding safety and quality standards.

You will drive membership growth, manage site metrics and KPIs, and collaborate with the Market Director to deliver profitable results. This role requires a hands-on leader adept in a fast-paced outdoor environment.