Site Coach — Retail Training & Team Development

G-Force Manufacturing; Kingsland (GA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Health, dental, retirement plans

Generous PTO and holidays

Free training and development programs

Weekly pay

Job summary

Goodwill Southeast Georgia in Kingsland, GA is seeking a Site Coach to lead on-the-job training across retail and donated goods operations. You will coach current team members, deliver orientation, and partner with site leadership to design targeted development plans.

The role requires strong communication, adaptability, and a passion for helping others grow. Benefits include comprehensive health/dental/retirement plans, PTO, and ongoing training opportunities.

Qualifications

• High school diploma or GED, or equivalent experience.
• Strong verbal and written communication with ability to give constructive feedback.
• Ability to work independently, manage time, and adapt to changing priorities.
• Passion for fostering professional growth and helping others succeed.
• Familiarity with data analysis and key metrics to assess program effectiveness.
• Experience with Office software including PowerPoint, Word, Excel, Outlook.
• Ability to train in-person and virtually across multiple sites.
• Willingness to work varied shifts including evenings, weekends, and holidays.
• Valid driver’s license and reliable transportation.
• Ability to travel to any location as required.

Responsibilities

• Conduct on-the-job training sessions for new hires and existing team members, focusing on key aspects of retail and production operations such as customer service, merchandising, inventory management, safety procedures, and quality standards.
• Provide hands-on coaching and support to team members, ensuring they gain proficiency in tasks and processes.
• Ensure trainees complete all required training modules, including Orientation, OSHA, safety, and job-specific competencies, within the designated time frame.
• In the absence of a trainee, perform essential operational roles to ensure success and continuity.
• Collaborate with site leadership to assess training needs, develop action plans, and implement tailored solutions.
• Attend and actively participate in all required meetings related to training and development.
• Adapt training methodologies to meet the diverse learning styles and needs of team members.
• Administer competency assessments to measure trainees’ progress and ensure proficiency in critical areas.
• Create and maintain positive and inclusive learning environment, motivating and empowering team members to succeed.
• Manage and facilitate associate development and orientation programs.
• Oversee all aspects of assigned development programs, including pre- and post-work, coaching during and outside of training sessions, and tracking progress toward course objectives.
• Assist in designing, developing, and delivering training curriculum and programs that align with organizational needs.
• Sustain learning by providing regular updates on training content and materials post-program completion.
• Monitor business metrics to assess the effectiveness of training programs, identifying potential issues, trends, and return on investment (ROI).
• Ensure training content is continuously updated to reflect evolving organizational needs and changes.
• Facilitate cross-training for other Talent Programs specialists and team members as needed.
• Act as an internal consultant on training issues, particularly related to leadership development programs.
• Maintain flexible availability, including evenings, weekends, and holidays, to provide training support as required.
• Perform other duties as assigned to support operational success and team development .

Skills

Communication skills

Coaching

Leadership

Training experience

Data analysis

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Goodwill Southeast Georgia in Kingsland, GA is seeking a Site Coach to lead on-the-job training across retail and donated goods operations. You will coach current team members, deliver orientation, and partner with site leadership to design targeted development plans.

The role requires strong communication, adaptability, and a passion for helping others grow. Benefits include comprehensive health/dental/retirement plans, PTO, and ongoing training opportunities.