Retail Training & Development Coach

G-Force Manufacturing; Waycross (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits including heath

Generous PTO and holidays

Celebratory activities

Free training and development programs

Job summary

Goodwill Southeast Georgia is seeking a Site Coach in Waycross to lead on-the-job training, coach team members, and develop robust orientation programs across retail and donated goods operations.

The role emphasizes leadership, adaptability, and a proactive approach to meeting operational needs while supporting a culture of continuous learning. Evening, weekend, and holiday availability may be required.

Qualifications

• High school diploma or GED or equivalent experience.
• Experience in training, coaching, or mentoring is preferred but not required.
• Strong verbal and written communication skills with ability to provide constructive feedback.
• Ability to work independently, manage time effectively, and adapt to changing priorities.
• Passion for fostering professional growth and helping others succeed.
• Strong understanding of data analysis and key metrics to assess program effectiveness.
• Familiarity with Microsoft Office suite.

Responsibilities

• Conduct on-the-job training sessions for new hires and existing team members, focusing on key aspects of retail and production operations such as customer service, merchandising, inventory management, safety procedures, and quality standards.
• Provide hands-on coaching and support to team members, ensuring they gain proficiency in tasks and processes.
• Ensure trainees complete all required training modules, including Orientation, OSHA, safety, and job-specific competencies, within the designated time frame.
• In the absence of a trainee, perform essential operational roles to ensure success and continuity.
• Collaborate with site leadership to assess training needs, develop action plans, and implement tailored solutions.
• Attend and actively participate in all required meetings related to training and development.
• Adapt training methodologies to meet the diverse learning styles and needs of team members.
• Administer competency assessments to measure trainees’ progress and ensure proficiency in critical areas.
• Create and maintain a positive and inclusive learning environment, motivating and empowering team members to succeed.
• Manage and facilitate associate development and orientation programs.
• Oversee all aspects of assigned development programs, including pre- and post-work, coaching during and outside of training sessions, and tracking progress toward course objectives.

Skills

Coaching

Leadership

Communication

Training

Education

High school diploma or GED

Tools

PowerPoint

Word

Excel

Outlook

Job description

Goodwill Southeast Georgia is seeking a Site Coach in Waycross to lead on-the-job training, coach team members, and develop robust orientation programs across retail and donated goods operations.

The role emphasizes leadership, adaptability, and a proactive approach to meeting operational needs while supporting a culture of continuous learning. Evening, weekend, and holiday availability may be required.