Site Care Scheduler: Pediatric ABA

Cortica Care; California; On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical & dental insurance

401(k) with company match

Paid holidays & PTO

Job summary

Cortica is seeking a full-time Site Care Coordinator to join our multi-disciplinary team in California. You will optimize client and provider scheduling, serve as the main point of contact for families, and collaborate with site leadership to ensure high-quality care and smooth operations.

Responsibilities include patient care navigation, scheduling optimization, and thorough documentation in Salesforce. On-site presence is required to manage scheduling, address concerns promptly, and maintain

Qualifications

• 4+ years scheduling experience in ABA services or related field.
• 2+ years in client services related role.
• Strong problem-solving skills.

Responsibilities

• Guide patients through care pathways and monitor progress.
• Coordinate scheduling with clinical teams to optimize capacity.
• Manage cancellations, rescheduling and PTO without disrupting service.
• Record interactions in Salesforce and communicate via phone, email, and SMS.

Skills

Scheduling experience

Client services

Problem-solving

Tools

Axon

Smart Scheduling

Salesforce

Job description

Cortica is seeking a full-time Site Care Coordinator to join our multi-disciplinary team in California. You will optimize client and provider scheduling, serve as the main point of contact for families, and collaborate with site leadership to ensure high-quality care and smooth operations.

Responsibilities include patient care navigation, scheduling optimization, and thorough documentation in Salesforce. On-site presence is required to manage scheduling, address concerns promptly, and maintain