SIAM Config Management Analyst | ITSM/CMDB

BAC Business Solutions LLC; Chantilly (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

BAC is seeking an experienced SIAM – Configuration Management Analyst to support planning, design, and implementation of configuration management plans and standards. The candidate will work to maintain the CMDB, verify CI data, and ensure accurate CI relationship mapping in an ITSM environment.

Ideal candidates have 3+ years of service process experience, proficiency with ITIL concepts, and the ability to document complex processes clearly.

Qualifications

• Active TS/SCI clearance with polygraph.
• Degree or equivalent experience with at least 3 years in ITSM/CM
• Strong understanding of ITIL concepts and ITSM workflows.
• Clear and concise writing to document business processes.

Responsibilities

• Plan, design, and implement configuration management plans and standards.
• Assist in CMDB management and CI verification/audits.
• Define naming conventions and tagging standards for assets and CIs.
• Report CMDB / CI status using ServiceNow dashboards and tools.
• Support CSI through process improvements and TEMs.

Skills

Security clearance

ITIL knowledge

ServiceNow

Education

Bachelor's degree or equivalent

Tools

CMDB tooling

Job description

BAC is seeking an experienced SIAM – Configuration Management Analyst to support planning, design, and implementation of configuration management plans and standards. The candidate will work to maintain the CMDB, verify CI data, and ensure accurate CI relationship mapping in an ITSM environment.

Ideal candidates have 3+ years of service process experience, proficiency with ITIL concepts, and the ability to document complex processes clearly.