Shuttle Driver

BENCHMARK; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Belgrove in West Palm Beach is seeking a courteous Shuttle Driver to warmly welcome guests and transport them to and from hotel amenities. You will assist with loading luggage, answer guest questions, and provide local recommendations to enhance stays.

The role emphasizes strong communication, reliability, and the ability to work independently or in a team across shifts, including weekends and holidays. Join Pyramid Global Hospitality for a guest-centric experience.

Qualifications

• Minimum one year in a customer-service role with extensive guest interaction.
• Valid driver’s license with no infractions.
• Willingness to work weekends and holidays.
• Excellent verbal communication and an outgoing personality.

Responsibilities

• Provide warm, memorable welcomes to guests as they arrive and throughout their stay.
• Assist with vehicle boarding, opening doors, and handling luggage.
• Serve as a knowledgeable point of contact for hotel amenities and local attractions.
• Offer recommendations for nearby restaurants, activities, and points of interest.
• Maintain cleanliness and operational readiness of the shuttle, reporting any issues to management.
• Assist guests in arranging alternative transportation when needed.
• Collaborate with lobby attendants to keep the entrance area organized and ensure each guest experiences personalized service.

Skills

Customer service

Verbal communication

Driver's license

Teamwork

Flexibility

Job description

About The Belgrove

The Belgrove is a distinguished 4‑Diamond resort in West Palm Beach, featuring 150 elegantly designed rooms, multiple restaurants, a spa, and a golf course.

Job Summary

Hotel Shuttle Driver – a crucial role in welcoming and transporting guests throughout their stay.

Responsibilities

• Provide warm, memorable welcomes to guests as they arrive and throughout their stay.
• Assist with vehicle boarding, opening doors, and handling luggage.
• Serve as a knowledgeable point of contact for hotel amenities and local attractions.
• Offer recommendations for nearby restaurants, activities, and points of interest.
• Maintain cleanliness and operational readiness of the shuttle, reporting any issues to management.
• Assist guests in arranging alternative transportation when needed.
• Collaborate with lobby attendants to keep the entrance area organized and ensure each guest experiences personalized service.

Qualifications

• Minimum one year in a customer‑service role with extensive guest interaction; hospitality experience preferred.
• Valid driver’s license with no infractions.
• Strong problem‑solving skills and the ability to work independently and in a team.
• Excellent verbal communication and an outgoing, engaging personality.
• Comfortable standing and running to retrieve vehicles throughout a full shift.
• Willingness to work various shifts, including weekends and holidays.

Compensation & Benefits

Pyramid Global Hospitality is an equal opportunity employer. Compensation is based on skill set, experience, certifications, and location. Additional benefits are provided in accordance with company policies.