Guest Shuttle Driver | Warm Welcome & Concierge Service

BENCHMARK; West Palm Beach (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Belgrove in West Palm Beach is seeking a courteous Shuttle Driver to warmly welcome guests and transport them to and from hotel amenities. You will assist with loading luggage, answer guest questions, and provide local recommendations to enhance stays.

The role emphasizes strong communication, reliability, and the ability to work independently or in a team across shifts, including weekends and holidays. Join Pyramid Global Hospitality for a guest-centric experience.

Qualifications

• Minimum one year in a customer-service role with extensive guest interaction.
• Valid driver’s license with no infractions.
• Willingness to work weekends and holidays.
• Excellent verbal communication and an outgoing personality.

Responsibilities

• Provide warm, memorable welcomes to guests as they arrive and throughout their stay.
• Assist with vehicle boarding, opening doors, and handling luggage.
• Serve as a knowledgeable point of contact for hotel amenities and local attractions.
• Offer recommendations for nearby restaurants, activities, and points of interest.
• Maintain cleanliness and operational readiness of the shuttle, reporting any issues to management.
• Assist guests in arranging alternative transportation when needed.
• Collaborate with lobby attendants to keep the entrance area organized and ensure each guest experiences personalized service.

Skills

Customer service

Verbal communication

Driver's license

Teamwork

Flexibility

Job description

The Belgrove in West Palm Beach is seeking a courteous Shuttle Driver to warmly welcome guests and transport them to and from hotel amenities. You will assist with loading luggage, answer guest questions, and provide local recommendations to enhance stays.

The role emphasizes strong communication, reliability, and the ability to work independently or in a team across shifts, including weekends and holidays. Join Pyramid Global Hospitality for a guest-centric experience.