Guest Services Shuttle Driver – West Palm Beach Hospitality

The Belgrove Resort; West Palm Beach (FL); On-site; USD 19,286 - 30,307; Full time

Job summary

The Belgrove, a 4-Diamond resort in the Pyramid Global Hospitality portfolio in West Palm Beach, invites applications for a Shuttle Driver. This role delivers a warm welcome, assists guests with transportation, and shares knowledge about local attractions while upholding outstanding service standards.

We seek an engaging, customer‑focused individual with a year of service experience, valid driver's license, and the ability to work flexible shifts including weekends.

Qualifications

• Minimum 1 year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Valid driver’s license with clean record.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by engaging guests and showing genuine interest.
• Welcome guests to the shuttle vehicle, assist with doors and bags.
• Know local area, traffic patterns and directions to popular attractions.
• Offer recommendations of local restaurants and activities.
• Maintain shuttle cleanliness and report issues to the manager.
• Assist guests in arranging other transportation as needed.
• Work with teammates to ensure a personalized guest experience.
• Be proactive and go beyond the expected service.

Skills

Customer service

Guest interaction

Teamwork

Communication

Problem solving

Job description

The Belgrove, a 4-Diamond resort in the Pyramid Global Hospitality portfolio in West Palm Beach, invites applications for a Shuttle Driver. This role delivers a warm welcome, assists guests with transportation, and shares knowledge about local attractions while upholding outstanding service standards.

We seek an engaging, customer‑focused individual with a year of service experience, valid driver's license, and the ability to work flexible shifts including weekends.