Shuttle Driver

Delta Hotels by Marriott Richmond Downtown; Richmond (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Hotel discounts

Paid holidays

Paid time off

Job summary

SMI Hotel Group is seeking a Hotel Shuttle Driver to provide safe, comfortable transportation for guests, while offering information about local attractions and hotel amenities.

You will greet guests, assist with luggage, and ensure passenger safety, maintaining a professional, friendly demeanor throughout shifts. A valid license and clean driving record are required.

Qualifications

• Valid driver's license with a clean driving record.
• Knowledge of local roads and attractions.
• Customer service skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and focused in stressful situations.

Responsibilities

• Shuttle Operation: Safely operate the hotel's shuttle vehicle, following all traffic rules and regulations.
• Conduct pre-trip and post-trip inspections to ensure the vehicle is in good working condition.
• Maintain cleanliness and appearance of the shuttle both inside and out.

Skills

Customer service skills

Excellent communication

Knowledge of local roads

Job description

A Hotel Shuttle Driver is responsible for safely transporting hotel guests to and from the designated locations. The primary objective of this role is to provide a comfortable and efficient transportation service while ensuring the safety and satisfaction of the guests.

Benefits:

• Health, dental and vision insurance (full-time employees)
• Paid Time Off (full-time and part-timeemployees)
• 401K plan with company match(full-time and part-timeemployees)
• Hotel discounts (full-time and part-time employees)
• Paid holidays (full-time employees)
• Early access to earned wages

Key Responsibilities:

1. Shuttle Operation:

   • Safely operate the hotel's shuttle vehicle, following all traffic rules and regulations.
   • Conduct pre-trip and post-trip inspections to ensure the vehicle is in good working condition.
   • Maintain cleanliness and appearance of the shuttle both inside and out.

2. Guest Assistance:

   • Greet guests in a friendly and professional manner, providing assistance with luggage and boarding.
   • Provide information about the local area, tourist attractions, and hotel amenities.
   • Assist guests with disabilities or special needs, ensuring their comfort and safety.

3. Safety:

   • Ensure the safety of passengers by obeying all safety and traffic regulations.
   • Respond calmly and effectively in emergency situations, such as accidents or medical incidents.
   • Maintain a clean driving record and promptly report any accidents or incidents to the hotel management.

Qualifications:

• Valid driver's license with a clean driving record.
• Knowledge of local roads and attractions.
• Customer service skills.
• Excellent communication and interpersonal skills.
• Ability to remain calm and focused in stressful situations.

Physical Requirements:

• Ability to lift and carry luggage and assist guests with limited mobility.
• Stamina to sit for extended periods and drive safely.

A Hotel Shuttle Driver plays a crucial role in ensuring that guests have a positive and comfortable experience during their stay. By providing safe and efficient transportation services, they contribute to the overall guest satisfaction and the reputation of the hotel.

SMI Hotel Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.