Hotel Shuttle Driver

Delta Hotel Philadelphia Airport; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Job summary

A hospitality company is hiring a Shuttle Driver to operate the hotel van and assist guests with luggage. The role includes providing excellent guest service, ensuring vehicle safety and cleanliness, and fulfilling guest requests. Candidates should have a high school diploma or equivalent, communication skills, and a valid driver’s license. The position requires physical activity and occasional early morning or evening shifts.

Qualifications

• Ability to speak, read, and write fluent English; other languages beneficial.
• One year of previous hotel experience or retail customer service preferred.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.

Responsibilities

• Deliver on the promise to provide excellent guest service.
• Operate vehicle in accordance with state laws; observe all airport rules.
• Perform daily inspection of vehicles; maintain cleanliness and safety.

Skills

Fluent English

Professional communication skills

Customer service

Education

High School diploma or equivalent

Tools

Valid driver’s license

Job description

Our hotel is hiring a shuttle driver. The Shuttle Driver operates the hotel van to and from guest destinations in a safe and courteous manner.

Responsibilities

• Deliver on the promise to provide excellent guest service.
• Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading the vehicle.
• Operate vehicle in accordance with state laws; observe all airport rules pertaining to the shuttle vehicles.
• Explain and promote hotel facilities, outlets, and services to guests and provide information regarding local attractions and activities.
• Perform daily inspection of vehicles; take necessary action to correct deficiencies or unsafe conditions; keep vehicle clean and neat at all times.
• Maintain vehicle mileage log.
• Regularly inspect and clear the hotel entrance and surrounding areas of litter and debris.
• Assist in housekeeping and/or laundry duties, including house attendant rounds and the washing, drying, and folding of hotel laundry.
• Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
• Ensure guest special requests are fulfilled, and proper delivery of guest services is delivered.
• Ensure compliance with federal, state, and local laws regarding health and safety.
• Perform other duties as assigned.

Qualifications

• High School diploma or equivalent required.
• One year of previous hotel experience, or retail customer service preferred.
• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Valid driver’s license required.
• Frequently standing up, bending, climbing, kneeling, and moving about the facility.
• Carrying, lifting, or pulling items weighing up to 100 pounds.
• Will be required to work mornings evening.